Audit result review
For score, crawl, recommendation, or citation-readiness questions that affect a client conversation.
Support Escalation Brief
Make every support request complete before it is sent.
GEOAUDIT packages audit details, customer goals, saved-data status, severity, owner routing, and the next support action so agencies and local businesses can get useful help faster.
Run a GEO auditAgency delivery blocker
For proposal, handoff, kickoff, client portal, or implementation sprint questions.
Saved data issue
For workspace, Supabase, export, shared report, or clear-data support.
Package question
For pricing, plan fit, checkout, retainer, or implementation package guidance.
What the brief includes
- Company or client name, report mode, goal, success metric, and timeline.
- Audit URL, hostname, GEO score, and AI citation-readiness score.
- Storage mode so support knows whether the user is in cloud persistence or local fallback.
- Severity, support owner, response target, issue summary, and recommended next support action.
Why this helps agencies and local businesses
Agencies need fast answers when a report is tied to a client call or implementation sale. Local businesses need plain next steps when they do not know whether the blocker is technical, strategic, or account-related. The Support Escalation Brief keeps the conversation clear and reduces repeated context gathering.